Frequently Asked Questions
Making Dream Florist Help Centre
Answers About Flower & Gift Delivery
Find answers about same-day service, cutoff times, free full-size greeting cards, future delivery dates, local fees, custom orders and flower delivery across Vaughan, Toronto, the GTA and Hamilton.
Quick Answers
Same-Day Delivery at a Glance
Local Delivery Directory
Cities and Communities We Serve
Open a local page for neighbourhood coverage, delivery guidance and the fee for that destination.
CA$14.99 · All neighbourhoods
CA$14.99 · Via Vaughan service
CA$14.99 · Dedicated local page
CA$14.99 · Via Vaughan service
CA$14.99 · Via Vaughan service
CA$14.99 · Vaughan addresses
CA$14.99 · Markham addresses
CA$14.99 · All Toronto districts
CA$14.99 · All neighbourhoods
CA$14.99 · All neighbourhoods
CA$14.99 · Via Toronto service
CA$14.99 · Via Toronto service
CA$14.99 · All neighbourhoods
CA$14.99 · All neighbourhoods
CA$23.00 · All neighbourhoods
CA$19.99 · All neighbourhoods
CA$19.99 · All neighbourhoods
CA$19.99 · All neighbourhoods
CA$19.99 · All neighbourhoods
CA$19.99 · All neighbourhoods
CA$19.99 · All neighbourhoods
CA$19.99 · All neighbourhoods
Fee shown at checkout
Fee shown at checkout
Fee shown at checkout
Fee shown at checkout
Fee shown at checkout
Customer Questions
Flower Delivery FAQ
About Making Dream Florist & Ordering
Who is Making Dream Florist?
Making Dream Florist is a local flower and gift shop at 30 Capstan Gate, Unit 3, Vaughan, Ontario. Our floral team prepares bouquets, roses, vase arrangements, flower boxes, funeral tributes, plants and gifts for delivery across Vaughan, Toronto, the GTA and Hamilton.
Where is Making Dream Florist located?
Our shop is at 30 Capstan Gate, Unit 3, Vaughan, Ontario L4K 3E8, in Concord.
How can I contact Making Dream Florist?
Call 437-747-6948 or use the contact page for help with an order, custom flowers or a delivery address.
Are you a local florist?
Yes. Making Dream Florist is a local Vaughan flower shop. Orders are prepared by our floral team at our Concord location and sent on local delivery routes.
Can I order flowers online?
Yes. Choose your flowers or gift, enter the recipient’s details, add the free greeting-card message, pick an available date and complete checkout online.
Can I place an order by phone?
Yes. Call 437-747-6948 during business hours for ordering help, custom flowers or address questions.
Can I request a custom flower arrangement?
Yes. Contact our team with your budget, occasion, preferred colours, flower requests, delivery city and date. Custom orders should be discussed early, especially for events and funeral services.
What occasions do you make flowers for?
We make flowers for birthdays, anniversaries, romance, new babies, congratulations, thank-you gifts, get-well wishes, housewarmings, sympathy, funerals, memorials, business gifts, events and everyday moments.
Same-Day Delivery, Cutoffs & Future Dates
Do you offer same-day flower and gift delivery?
Yes. We provide same-day flower and gift delivery across our service area when the order is placed before the daily cutoff.
What is the cutoff time for same-day flower and gift delivery?
Order before 3 PM Monday through Friday, 12 noon on Saturday or 11 AM on Sunday. All cutoff times use Toronto local time.
What happens if I order after the same-day cutoff?
Choose the next available delivery date shown during checkout. You can also call 437-747-6948 for help with a time-sensitive order.
Can I schedule flower delivery for a future date?
Yes. Enter the recipient’s postal code and choose an available future date during checkout. Booking ahead works well for birthdays, anniversaries, holidays, events and funeral services.
Can I choose an exact delivery time?
Delivery is scheduled by route, so an exact arrival time is not guaranteed. For a funeral, ceremony or event with a fixed start time, add the start time and venue instructions and place the order early.
Can I change my delivery date after ordering?
Call 437-747-6948 as soon as possible. A date change can be made before the order enters preparation or the delivery route.
Can I order from outside Canada for someone in the GTA?
Yes. You can place an online order from another city or country for a recipient inside our delivery area. Enter the recipient’s Canadian address, postal code and phone number.
How long does same-day delivery take?
Same-day orders are placed on the route for that date. Arrival time changes by destination, traffic, building access and the number of stops. Add accurate contact and access details to prevent delays.
Do you deliver on weekends?
Yes. Same-day weekend cutoff times are 12 noon on Saturday and 11 AM on Sunday.
Do you deliver on holidays?
Holiday dates and available delivery slots are shown during checkout. Book early for busy floral dates such as Valentine’s Day, Mother’s Day and Christmas.
Greeting Cards, Messages & Gift Add-ons
Can I add a custom note or greeting card?
Yes. Every flower and gift order includes a free full-size greeting card for your message. Enter the message during checkout and include the sender name you want printed.
Is the greeting card a small florist message card?
No. We include a full-size occasion greeting card with an envelope and a heart detail. It is included free with every order.
Do you have greeting cards for different occasions?
Yes. We carry greeting cards for birthdays, anniversaries, romance, new babies, congratulations, sympathy, thank-you gifts and other occasions.
Can I send flowers without a card message?
Yes. Leave the message field blank if you do not want a written note. Add the sender name if you want the recipient to know who sent the order.
Can I send flowers anonymously?
Yes. Do not place your name in the card message. Order and payment details remain private and are not printed on the greeting card.
Can I add a gift basket to a flower order?
Yes. Gift baskets can be ordered as a gift or paired with flowers. Choose the items online or call for help creating a larger gift.
Can I add a candle to my flower delivery?
Yes. Add a candle to make the flower order a fuller gift for birthdays, anniversaries, sympathy, holidays and other occasions.
Can I send a plant or orchid instead of cut flowers?
Yes. Indoor plants and orchids are available for housewarmings, thank-you gifts, offices, get-well wishes and long-term home decor.
City and Community Delivery Questions
Do you deliver flowers to Woodbridge?
Yes. We deliver throughout Woodbridge, including East Woodbridge, West Woodbridge, Islington Woods, Pine Valley and nearby areas. Woodbridge delivery is part of our Vaughan service and costs CA$14.99.
Do you deliver flowers to Vaughan?
Yes. We deliver to every Vaughan neighbourhood on the same day before the cutoff. The fee is CA$14.99. See the Vaughan flower delivery page.
Do you deliver flowers to Toronto?
Yes. We deliver throughout Toronto, including downtown, Midtown, Scarborough, Etobicoke, East York, York and waterfront communities. The fee is CA$14.99. See the Toronto flower delivery page.
Do you deliver flowers to North York?
Yes. We deliver to every North York neighbourhood for CA$14.99. See the North York flower delivery page.
Do you deliver flowers to Concord?
Yes. We deliver to Concord homes, offices, showrooms, hotels, restaurants and other local addresses for CA$14.99. See the Concord florist page.
Do you deliver flowers to Markham?
Yes. We deliver throughout Markham, including Unionville, Cornell, Markham Village, Milliken Mills and Berczy Village. The fee is CA$14.99. See the Markham flower delivery page.
Do you deliver flowers to Richmond Hill?
Yes. We deliver to every Richmond Hill neighbourhood for CA$14.99. See the Richmond Hill flower delivery page.
Do you deliver flowers to Newmarket?
Yes. We deliver throughout Newmarket for CA$23.00. See the Newmarket flower delivery page.
Do you deliver flowers to Mississauga?
Yes. We deliver to every Mississauga neighbourhood for CA$19.99. See the Mississauga flower delivery page.
Do you deliver flowers to Brampton?
Yes. We deliver throughout Brampton for CA$19.99. See the Brampton flower delivery page.
Do you deliver flowers to Pickering?
Yes. We deliver to every Pickering neighbourhood for CA$19.99. See the Pickering flower delivery page.
Do you deliver flowers to Ajax?
Yes. We deliver throughout Ajax for CA$19.99. See the Ajax flower delivery page.
Do you deliver flowers to Oshawa?
Yes. We deliver to every Oshawa neighbourhood for CA$19.99. See the Oshawa flower delivery page.
Do you deliver flowers to Oakville?
Yes. We deliver throughout Oakville for CA$19.99. See the Oakville flower delivery page.
Do you deliver flowers to Hamilton?
Yes. We deliver throughout Hamilton, including Ancaster, Dundas, Stoney Creek, Waterdown, Flamborough, Binbrook and Hamilton Mountain. The fee is CA$19.99. See the Hamilton flower delivery page.
Do you deliver flowers to Etobicoke?
Yes. We deliver to every Etobicoke neighbourhood for CA$14.99. See the Etobicoke flower delivery page.
Do you deliver flowers to Scarborough?
Yes. Scarborough is covered by our Toronto delivery service for CA$14.99. See the Toronto flower delivery page.
Do you deliver flowers to Maple and Kleinburg?
Yes. Maple and Kleinburg are covered by our Vaughan service. The fee is CA$14.99 for each destination. See the Vaughan flower delivery page.
Do you deliver flowers to Thornhill?
Yes. For a Thornhill address inside Vaughan, use the Vaughan page. For a Thornhill address inside Markham, use the Markham page. The fee is CA$14.99.
Do you deliver to Aurora, Whitby, Burlington, Milton and Whitchurch-Stouffville?
Yes. Same-day service is available before the daily cutoff. Enter the full address and postal code during checkout to see the delivery fee and date options, or view the delivery-area directory.
Condos, Hospitals, Funeral Homes & Businesses
Can you deliver flowers to a condo or apartment?
Yes. Include the unit number, buzzer code, recipient phone number, concierge instructions and all building access details.
Can you deliver flowers to a hospital?
Yes. Provide the patient’s full name, hospital name and room or unit number. Confirm that the patient’s unit accepts flowers before ordering because each hospital unit sets its own rules.
Can you deliver flowers to a funeral home?
Yes. Add the deceased’s name, funeral home name, full address, visitation or service date, start time and delivery instructions. Place the order early for a fixed service deadline.
Can you deliver flowers to a hotel?
Yes. Include the guest’s full name, reservation name, hotel address, guest phone number and check-in status.
Can you deliver flowers to an office or business?
Yes. Include the company name, recipient department, suite or floor number, reception hours and receiving entrance.
Can you deliver flowers to a school?
Yes. Add the school name, office hours, recipient’s full name and role, plus instructions for the main office. Confirm that the school accepts personal deliveries.
Can you deliver flowers to a retirement home or care facility?
Yes. Include the resident’s full name, building name, room number and reception instructions. Confirm flower rules with the facility before ordering.
Can you deliver flowers to a restaurant or event venue?
Yes. Provide the venue name, reservation or event name, receiving contact, guest or service entrance and event start time.
What happens if the recipient is not available?
The driver follows the safe delivery option available at the address, such as a concierge, reception desk or direct contact with the recipient. Accurate phone and access details help complete the delivery.
What recipient details are required for delivery?
Provide the recipient’s full name, street address, postal code and phone number. Add a unit, buzzer, suite, floor, department, room number or venue instructions when they apply.
Flowers, Funeral Tributes, Custom Orders & Care
Are the flowers arranged by a florist?
Yes. Our floral team prepares each arrangement at the Vaughan shop before it leaves on the delivery route.
Will the arrangement look exactly like the product photo?
Flower shape and colour vary by nature and season. If a pictured stem is unavailable, the product substitution policy applies while keeping the design style, colour direction, size and value.
Can I request specific flowers or colours?
Yes. Add requests in the order notes or contact our team before ordering. Flower requests are filled from the fresh stock available for the delivery date.
How do I care for a delivered bouquet?
Use a clean vase, add fresh cool water, trim stems at an angle, remove leaves below the water line and keep the bouquet away from direct sun, heaters, cold drafts and ripening fruit.
How often should I change the vase water?
Replace the water every one to two days, rinse the vase and trim a small amount from the stems before returning the flowers to the water.
Do you make funeral flowers?
Yes. We make casket sprays, standing sprays, wreaths, floral hearts, crosses, funeral baskets, urn flowers and memorial arrangements.
Who usually orders a casket spray?
A casket spray is commonly chosen by the closest family because it rests directly on the casket. Other relatives, friends and organizations often send standing sprays, wreaths, baskets or sympathy arrangements.
What is the difference between sympathy flowers and funeral flowers?
Sympathy flowers are sent to a family home or recipient as a message of care. Funeral flowers are designed for a funeral home, place of worship, cemetery or memorial service.
Do you sell 24, 50 and 100 rose bouquets?
Yes. Rose orders include classic bouquets and larger 24-, 50- and 100-rose designs in available colours.
Can you make flowers within my budget?
Yes. Share your budget, occasion, colour direction and delivery date. Our team can recommend a suitable bouquet, vase arrangement, flower box, basket or custom design.
Do you provide flowers and gifts for businesses?
Yes. We provide reception flowers, office flowers, client gifts, staff gifts, event flowers, grand-opening flowers and recurring flower orders for businesses.
Can I pick up my order from the shop?
Yes. Pickup is available at 30 Capstan Gate, Unit 3, Vaughan, Ontario L4K 3E8. Choose pickup during checkout or call 437-747-6948.
Can I change or cancel an order?
Call 437-747-6948 at once. A change or cancellation can be handled before flowers are prepared or the order enters the delivery route. Custom and perishable orders can have different limits after work begins.
Where can I add delivery instructions?
Add unit, buzzer, concierge, reception, room, service-time and entrance details in the order notes. You can also call the shop with time-sensitive address information.
Need Help With an Order?
Call our Vaughan flower shop for help with a delivery address, custom arrangement, funeral order, business gift or same-day request.
Call 437-747-6948 Shop Flowers & Gifts
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